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Warranty

Term

Apple's own 12-month warranty on new devices, counted from the day the device is activated.

What is covered

Manufacturing defects: a faulty board, camera, screen, battery or port that

failed through no fault of yours.

What is not covered

Physical damage, liquid damage, the results of a repair done by you or by

someone else, and battery wear within the limits the manufacturer allows.

How to claim

Message us on Telegram with the model, the serial number and what happened.

We collect the device for diagnostics — in person in Kyiv, by Nova Poshta

elsewhere. Diagnostics is free.

What to keep

The proof of purchase and the box: a claim moves faster with them.

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